¿Cómo te encuentran tus clientes??
You should always know how your customers find you
Did they use a search engine, encontrarte en las redes sociales, un directorio en línea, recomendación personal, no idea?
If you are not tracking your customers, how do you know if your marketing campaign is working?
By understanding where your customers are coming from, you will know if the money you are spending is bringing a goodMarketing Return on Investment (ROI), or if you should you be trying new platforms.
How do you track your customers?
- Ask! – Simply ask how customers found you and keep a record of the answers.
- Google Analytics – see how many website visitors came from social media, organic searches, paid ads, etc.
- Tracking pixels – lines of code inserted into your website. You can track visits, ad impressions, conversions, and how customers arrived at your website.
- Social Media – Use the insights tool in your social media account to track engagement and click-throughs.
Sistemas CRM
A CRM (Customer Relationship Management) system can store all information, communications (calls, emails, text messages), documents, quotes, purchases, tasks and meetings associated with each lead and customer. It will allow you to manage your relationships with customers, puede ayudarle a optimizar sus tareas de ventas y marketing y mejorar el servicio al cliente.
We can install customised CRM software to suit all types of businesses –Contáctenos to find out more
